DMM dragon 质量警告贴？

jane

http://www.supertopo.com/climber ... ragon-Cam-5-warning

mgear.com的老总说他们库存的5号dragon在主轴与aluminum axle boss的连接处有裂缝，建议马上停止使用4号以上的dragon,等待厂方的答复。

w13m

Feb 15, 2011 - 02:18pm PT  
JINGUS!!!!

China is sitting pretty right now.

评论让我忽然泪流满面

nightmare

http://www.climbing.com/news/pre ... ize_4_and_5_recall/





2/16/11 - On February 15, 2011, DMM received information from a U.S retailer regarding size 5 (blue) Dragon Cams. They have found cracks on the alumimum axle boss on two of the size 5 Dragon Cams they have in stock. This boss is a turned part similar to the original Dragon 6 that we recalled on the July 22. 2010.

For the safety of all of our customers, we are issuing an immediate recall for all Dragon Cams size 4 and 5 with turned axle bosses (see images below). At present, there is no evidence that suggests the size 4 Dragon Cams are affected. However, we feel it appropriate to include them in the recall due to similarities in construction.


Enlarge

What you should do if in possession of a cam as shown on the left in the pictures above, please discontinue use immediately and follow the steps below:

   1. Print out this form.
   2. Fill in the form.
   3. Both the form and the Dragon Cams need to be sent together to us at the DMM address on the form.


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There are 3 ways of doing this:

    * Directly to us;
    * back to the retailer where the Dragon cam was purchased;
    * or to your national distributor, U.S. customers only—call Excalibur for returns info 801.942.8471, ship to: Excalibur, 9715 Kelly Brook, Sandy, UT 84092, xcalibur@mindspring.com

If you are a retailer or distributor, please quarantine all affected stock immediately and follow your standard returns procedure.

What we will do: We promise to deal with the situation as quickly and efficiently as we can. All units will be reassembled with a new hot forged aluminium axle boss and returned to you. Our first and foremost priority is the safety of the climbing community. We apologize for any inconvenience caused and thank you for your continued understanding and support. More information will follow after further investigation.

紫笛依扬

已经通知到目前国内有DMM龙塞的朋友了，这次厂家紧急召回也是因为保证质量，老款的存在瑕疵，但是新款的都没有问题，另外我们也将之前所售出的龙塞全部换成最新款，如右图所示的塞子。
http://www.climbing.com/news/pre ... ize_4_and_5_recall/

小哈

今天下午才刚收到EBAY拍的DMM 4CU    .75    1    1.25    1.5

自由的风

回复 4# 紫笛依扬

杯具了，我们新拿到的，都是需要召回的。
等你们ISPO的时候到北京，面交吧？

紫笛依扬

今天下午才刚收到EBAY拍的DMM 4CU    .75    1    1.25    1.5
小哈 发表于 2011-2-17 10:31

4CU是DMM机械塞另一个系列的哈

紫笛依扬

回复  紫笛依扬

杯具了，我们新拿到的，都是需要召回的。
等你们ISPO的时候到北京，面交吧？ ...
自由的风 发表于 2011-2-17 12:19

恩，已经私信你了，你们直接快递到付给我吧，这样我出沟就直接递回到英国去，2周差不多就换好了，另外6号塞更新款已经重新对外销售了。

自由的风

回复 8# 紫笛依扬

好！明天我略忙，争取下周二快递出。

紫笛依扬

回复自由的风
抱歉，由于这次DMM是全球召回后统一配货，4和5号塞已经换好了，吊牌包装也都更新为红色款。